At Family Life FGA KL, our counsellors uphold biblical values and are trained in specialized techniques to empower positive change.

Head of Department · Registered Licensed Counsellor · Pastoral Counsellor

Lillian Lipang Bulan

Demographic: Children and Adolescents, Individual, Couple, Family, Group
Language: English, Malay

Lillian spearheaded the setup of Family Life Counselling Unit. She directed its operation and has been its Principal Therapist since 2010.

She holds a Master of Counselling, MA in Pastoral Counselling, Dip in Psychology & BSc. She is certified in Couples Therapy (EFT), Graduate Certificate in Family therapy, Trauma therapy (EMDR), Crisis Incidence and Stress Management, Psychological First Aid, Mental Health First Aid, Prepare-Enrich Assessment and Marriage Coaching. She has undergone personal work (2018) and training (2019) from the Master Family Therapist Prof. Dr. Maurizio Andolfi.

Lillian provides family, couple, individual and group counselling, working through a systemic and wholistic lens. She integrates the understanding of psychology and spiritual principles, applying multiple perspectives and approaches to support client's resources and desired outcomes. She firmly believes in the therapeutic effect of the self of the therapist and that when a client is willing to be vulnerable and open to insights, half their struggle is won.

She is deeply passionate about helping individuals, couples and families grow in their relationships so that they may fulfill their destiny in God. She devotes much time in training, mentoring and seeing more competent counsellors serving the community. She facilitates opportunities for volunteers to be trained and serve in support groups and psychoeducational areas like parenting, marriage, coaching, grief and many other family and counselling-related courses.

Registered Licensed Counsellor · Counsellor Supervisor & Trainer

Dr. Yeo Pei Li

Demographic: Couple, Family
Language: English

Pei Li is a licensed counsellor with the Malaysia’s Board of Counsellor since 2003. She specializes in couple and family counselling, trauma work, and career guidance and counselling.

She has also been involving in various educational institutions since 2004 in the capacity of a student counsellor, senior lecturer and trainer. Her doctorate is in counsellor education and supervision from Regent University, USA.

She is currently the Dean of Counselling Studies at Alpha Omega International College (AOIC), board member of National Association of Christian Counsellors (NACC) Malaysia and an active member of Family Life at Full Gospel Assembly (FGA), KL, her home church.

Registered Licensed Counsellor · Pastoral Counsellor

Lee Mei Leng

Demographic: Individual, Couple, Family
Language: English

Mei Leng is a licensed counsellor who is passionate about collaborating with individuals and families in their journey to live their potentials, restory life narratives and relationships, and grow in resilience, agency, and strength. She holds a Masters in Counselling, Masters of Arts in Pastoral Counselling, and Bachelors in Communication Studies. With authenticity, attuned empathy, and unconditional acceptance, she believes in a systemic and integrative approach to establish a safe space and facilitate transformative journeys of healing and growth. She is also trained in couple and family therapy, trauma therapy, crisis management, and career guidance and development. She has experience working with issues such as emotional dysregulation, stress, anxiety, depression, self-esteem, career development, self-development, grief and loss, life transitions, faith and spirituality, trauma, and interpersonal issues.

Mei Leng finds delight in nature walks, God's universe, food, creativity, learning, soul care, spiritual formation, and authentic connections.

Pastoral Counsellor

SK Chan

Demographic: Individual, Couple, Family
Language: English, Mandarin, Cantonese

Souk Kuein has been working in financial institution for many years. While holding different positions in various capacities, interaction with people from diversified background, prompted Souk Kuein to begin taking interest in human behaviors and human responses to issues at hand. In both professional and personal circles, Souk Kuein realizes many times people faced issues be it major life event or seemingly mundane daily problems, the process to cope/resolve could be challenging and lonely at times. In most cases, a little help from a trusted party is just what the person needs in order to experience breakthrough and relief in timely manner. After retired from corporate professions, Souk Kuein decided to pursue her passion to be a people helper to inspire, encourage and journey along with people as they make desired changes in their lives.

Souk Kuein holds a Bachelor's in Economic (Business Administration) from the University of Malaya and a Master's in Pastoral Counselling from AOIC. She has also attained a Marriage Coaching Certificate through a program conducted and organized by FGA KL. Souk Kuein is fully open to working with people of all ethnicities and spiritual traditions, particularly interested in working with individuals, couples and group works.

Souk Kuein is married with one adult daughter, currently worshipping in a church around Petaling Jaya. She delights in funny movies, good books, and great coffee.

Pastoral Counsellor

Lo Siuk Ing

Demographic: Children and Adolescents, Individual, Couple, Family
Language: English, Mandarin, Cantonese, Hakka

Through Jesus Christ, God works a way for all of us to be part of His eternal family (1 John 3:1a). Lo approaches all clients via the Family System. Family is core to all of us, either nuclear or cultural or societal, each of us is connected. Hence one impact others with our behaviours, belief system and core values.

Lo utilises tools and techniques like, but not limited to, play therapy, sand tray, psycho-dynamic analysis, cognitive behaviour’s solutions focus and automatic thought patterns, to look at the issues presented. Lo believes in the client’s strengthen and feel honoured to journey with the client in restoring relationships that are of significance to the client. For we are one body in Christ, and individually we belong to each other (Romans 12:5).

Lo holds a Master in Pastoral Counselling from Alpha Omega International College, Malaysia, and Diploma in Multigenerational Family Therapy from Accademia di Psicoterapia della Famiglia, Italy. Lo has studied under Mr Andrew Ng, a pioneer in Play Therapy in Malaysia; Dr Ting Liu, Ph.D., certified Emotionally Focused Therapy; Dr Robert Rhoton, President at the Trauma Institute International; completed Level 1 & 2 clinical training on Gottman Method Couple Therapy, and others.

Accredited Mediator

Audrey Pillai

Demographic: Married Couples, Family
Language: English

Audrey Pillai is an Accredited Mediator with the Malaysian International Mediation Centre since 2017. She has not only received Mediation Training but also been equipped for Family Mediation. Audrey’s journey in this area of Mediation was sparked by the initial practice as a lawyer since 1998, where she saw a real need for better ways to help hurting families than having to go through the hard & painful process of divorce proceedings.

Audrey’s heart for Family Mediation was further fuelled when she experienced the benefits of Family Mediation that saw the amazing potential of matters being resolved through reopened lines of communication between family members.

She now combines her experience in the legal field with her Mediation training to provide a neutral, non-judgmental environment to assist clients with finding mutually beneficial solutions in a cost effective way.

Registered Licensed Counsellor

Deborah Lee

Demographic: Individual, Couple, Family
Language: English, Mandarin, Malay

Deborah Lee is a Licensed Counsellor and a trained accountant with close to 15 years of working experience in the corporate sector. Following her interest and passion, she pursued a Masters in Counselling and is now a licensed and registered counsellor with the Malaysia Board of Counsellors. She has completed the Choice Theory / Reality Therapy Certification with William Glasser International and the Graduate Certification of Family Therapy with The Delta Clinic, Australia.

She has a heart for young adults and has a steadfast and growing compassion for their mental health and emotional needs. As a counsellor, she sees herself as a fellow pilgrim who would journey along with others through life’s difficult moments.

Deborah currently worships with her family at Wellspring Baptist Sanctuary, Petaling Jaya. She is married with two young children whom she loves and cares for deeply.

Registered Licensed Counsellor

Jane Lazar

Demographic: Individual, Couple, Family
Language: English, Tamil

Jane has been a para counsellor for nearly 20 years giving emotional support to a wide range of people. She has experience in identifying people who have strong suicidal ideation.

Jane equipped herself with Master of Counselling to provide a more comprehensive help to those seeking emotional and psychological help. She has seen a wide range of clients including individuals, teenagers and couples. Prior to being a counsellor, she was a lecturer at a local university specializing in accounting. Her passion for helping those who cannot afford expensive therapy propelled her to become a registered counsellor. Her personal life experiences are an added advantage.

Registered Licensed Counsellor

Catherine Lee

Demographic: Individual, Couple, Family
Language: English

Catherine is a dedicated licensed Counsellor and Director of The Cancer & Radiosurgery Centre & Imaging Services at Subang Jaya Medical Centre.

Holding a Master in Counselling, MSc in Medical Physics and a BSc in Therapeutic Radiography, with a career journey that spans from medical physics to management to counselling, Catherine brings a unique blend of expertise to the therapy room. Catherine is trained in Emotionally Focused Therapy and Acceptance and Commitment Therapy, offering comprehensive support to individuals and couples.

Beyond work, Catherine enjoys outdoor sports, literature, and volunteering as a facilitator for DivorceCare Support Group.

Pre-licensed Counsellor · Pastoral Counsellor

Philomena Paulian

Demographic: Individual, Couple, Family
Language: English, Tamil, Malay

Philomena has been a lawyer for more than 30 years with the Singapore and Malaysian Bar. She took time out from legal practice for several years to work as a church planter in India and thereafter returned to legal practice.

In the last 15 years, Philomena has had a burden for victims of human trafficking as well as the poor and marginalized. In order to help them more effectively, she completed a Masters in Pastoral Counselling at Alpha Omega International College in 2012 and volunteered as a Counsellor at Family Life FGA KL. While working with those with mental health challenges, Philomena has seen the need to be more equipped especially in the area of trauma counselling. Philomena has now completed her Masters in Counselling at Open University Malaysia and working towards getting licensed by the Lembaga Kaunselor Malaysia.

Pastoral Counsellor

Teh Lay Hwa

Demographic: Individual, Couple, Family
Language: English, Mandarin

Lay Hwa has been providing pastoral counselling and member care (missionary care) in Malaysia, Singapore and U.S. since 2014.

She holds a BSc and MBA from University of California, Santa Barbara and University of Wisconsin at Madison (USA) and has more than 20 years experience in the corporate world (Banking, Marketing & Promotion of U.S. products, Foreign government aid programs, etc. in Malaysia and Singapore). She was called into Missions in 2011 an obtained an MA in Global Studies (Missions) and an MA in Pastoral Counseling from Columbia International University (CIU), South Carolina, USA in 2014. She was subsequently trained in member care (missionary care) by Heartstream Resources (USA). She has worked as a Member Care facilitator for Pioneers in Asia (Singapore) for almost 4 years. She has been providing counselling in FGA Family Life since 2015. She also represents Heartstream Resources in Malaysia.

She specializes in providing counselling for missionaries, ministry workers and people that have relationship and transition problems.

Pre-licensed Counsellor

Carmen Yong

Demographic: Individual, Couple, Family
Language: English, Mandarin, Cantonese

Carmen is an enthusiastic pre-licensed counsellor with a passion for guiding others through personal challenges. With a background in marketing management, including a BA (Hons) and a Diploma, Carmen brings a unique perspective to her counselling approach. Currently pursuing a Masters in Counselling at Help University, Carmen has extensive experience working with university students and teens, focusing on personal growth and leadership development.

As the Communities Building Manager at Autrui Global since 2020, Carmen oversees healthcare access and crisis support for diverse refugee communities, demonstrating her commitment to humanitarian efforts. Previously, as Partnership Leads at Yayasan Generasi Gemilang from 2014 to 2020, Carmen spearheaded financial education initiatives in over 100 schools and collaborated with government bodies to implement impactful programs. Carmen excels in conducting various forms of therapy and case management functions, making her a valuable asset in the field of counselling.

Counsellor-Intern

Jean Ong

Demographic: Children and Adolescents, Individual, Couple, Family
Language: English, Mandarin, Cantonese, Malay

Jean is a seasoned professional transitioning from a successful 30-year career in banking to pursue her lifelong passion for counselling. Despite facing opposition due to societal expectations, she embraced her calling, particularly focusing on couples and families from diverse backgrounds. With a strong commitment to community service, she volunteers with NGOs, offering emotional support and counselling.

Currently pursuing a Master's in Professional Counselling from Monash University, she holds a certification in Satir Transformational Systemic Therapy and undergoing certification in Brainspotting Trauma Therapy. Jean practice Cognitive Behavioural Therapy and integrates various therapeutic approaches tailored to individual needs. Fluent in English, Mandarin, and Cantonese, she is dedicated to healing hearts and restoring lives. Her expertise spans marital, family, and relationship issues, as well as anxiety, trauma, depression, and career transitions. With a belief in lifelong learning and self-discovery, Jean is committed to empowering her clients to lead fulfilling lives aligned with their values.

Counsellor-Intern

Ng Jiehan

Demographic: Children and Adolescents, Individual
Language: English, Mandarin, Cantonese

Jiehan's journey has been marked by a deep exploration of emotions and personal growth. Despite earning a degree in Business with Management, his passion for counselling emerged during his formative years. Currently pursuing his Masters in Counselling at Help University, Jiehan is dedicated to honing his skills in this field. His lifelong experience revolves around working with children, adolescents and youths. As the Assistant Manager of Student Affairs at Methodist College Kuala Lumpur, Jiehan is instrumental in fostering departmental growth and ensuring student welfare. With a knack for advisory roles, he has served as a counsellor to the Student Representative Council and as a representative for the Student Welfare Committee.

Beyond his professional pursuits, Jiehan's commitment to community engagement and leadership development is exemplified through his longstanding involvement with the Boys’ Brigade since 2003.

Counsellor-Intern

Sarah Jane Cheong

Demographic: Individual, Couple, Family
Language: English, Mandarin, Cantonese

Sarah is a firm believer in hope, even against all odds. She is dedicated to guiding individuals and families in their quest for hope, providing a safe and supportive space to share their stories and uncover their unique voices and strengths.

With over ten years of experience as a licensed Pastor, Sarah has worked with children, youth, parents, young families, and couples both pre-marriage and married. As a professional counsellor-in-training, she offers compassionate, non-judgmental support to help clients navigate emotional and psychological challenges. Sarah integrates Cognitive Behavioral Therapy and Family Systems Therapy into her practice, tailoring her approach to meet each client's unique needs.

Among her many endeavours, Sarah is most proud of being a mother to three wonderful children and values the unwavering support of her husband. She also enjoys the simple pleasure of unwinding with a good Netflix series.

Sarah holds an Honours Degree in Communication, and a Masters in Ministry, and is currently pursuing a Master's in Professional Counselling at Monash University. She is dedicated to providing a warm, empathetic, and effective counselling experience for all her clients.

Counsellor-Intern

Inger Helene Rygg

Demographic: Individual, Couple, Family
Language: English, Norwegian

Helen is passionate about creating a safe space that can hold the complexity of people's lives—a place of honesty, compassion, tears, joy, empowerment, and hope. As a counsellor, she loves to be a part of someone's journey through life, understanding the many seasons that shape our hearts and minds.

One of the first things she shares about herself is that she is a wife and a mother of two children, having moved from Norway to Malaysia two years ago. She loves working cross-culturally and is always eager to learn new things, have a good cup of coffee, or take a nature walk.

After working through her twenties as a social worker with refugees and drug addicts in Norway, she decided to move to Malaysia to partake in a church as well as become a counsellor. As a counsellor, she works from a cognitive behavioral therapy framework, including family systemic therapy and trauma sensitivity. Helen has about 15 years’ experience volunteering in church with children and youth, as well as pastoral care.

Helen is passionate about healing the heart, restoring lives, walking through the process of grieving, understanding oneself, and discovering strengths and dreams for the future. She looks forward to working together on whatever is on your heart, believing that step by step, you can move forward together, and with God, nothing is impossible.