Lillian spearheaded the setup of Family Life Counselling Unit. She directed its operation and has been its Principal Therapist since 2010.

She holds a Master of Counselling, MA in Pastoral Counselling, Dip in Psychology & BSc. She is certified in Couples Therapy (EFT), Graduate Certificate in Family therapy, Trauma therapy (EMDR), Crisis Incidence and Stress Management, Psychological First Aid, Mental Health First Aid, Prepare-Enrich Assessment and Marriage Coaching. She has undergone personal work (2018) and training (2019) from the Master Family Therapist Prof. Dr. Maurizio Andolfi.

Lillian provides family, couple, individual and group counselling, working through a systemic and wholistic lens. She integrates the understanding of psychology and spiritual principles, applying multiple perspectives and approaches to support client's resources and desired outcomes. She firmly believes in the therapeutic effect of the self of the therapist and that when a client is willing to be vulnerable and open to insights, half their struggle is won.

She is deeply passionate about helping individuals, couples and families grow in their relationships so that they may fulfill their destiny in God. She devotes much time in training, mentoring and seeing more competent counsellors serving the community. She facilitates opportunities for volunteers to be trained and serve in support groups and psychoeducational areas like parenting, marriage, coaching, grief and many other family and counselling-related courses.

Pei Li is a licensed counsellor with the Malaysia’s Board of Counsellor since 2003. She specializes in couple and family counselling, trauma work, and career guidance and counselling.

She has also been involving in various educational institutions since 2004 in the capacity of a student counsellor, senior lecturer and trainer. Her doctorate is in counsellor education and supervision from Regent University, USA.

She is currently the Dean of Counselling Studies at Alpha Omega International College (AOIC), board member of National Association of Christian Counsellors (NACC) Malaysia and an active member of Family Life at Full Gospel Assembly (FGA), KL, her home church.

Mei Leng is a licensed counsellor who is passionate about collaborating with individuals and families in their journey to live their potentials, restory life narratives and relationships, and grow in resilience, agency, and strength. She holds a Masters in Counselling, Masters of Arts in Pastoral Counselling, and Bachelors in Communication Studies. With authenticity, attuned empathy, and unconditional acceptance, she believes in a systemic and integrative approach to establish a safe space and facilitate transformative journeys of healing and growth. She is also trained in couple and family therapy, trauma therapy, crisis management, and career guidance and development. She has experience working with issues such as emotional dysregulation, stress, anxiety, depression, self-esteem, career development, self-development, grief and loss, life transitions, faith and spirituality, trauma, and interpersonal issues.

Mei Leng finds delight in nature walks, God's universe, food, creativity, learning, soul care, spiritual formation, and authentic connections.

Philomena has been a lawyer for more than 30 years with the Singapore and Malaysian Bar. She took time out from legal practice for several years to work as a church planter in India and thereafter returned to legal practice.

In the last 15 years, Philomena has had a burden for victims of human trafficking as well as the poor and marginalized. In order to help them more effectively, she completed a Masters in Pastoral Counselling at Alpha Omega International College in 2012 and volunteered as a Counsellor at Family Life FGA KL. While working with those with mental health challenges, Philomena has seen the need to be more equipped especially in the area of trauma counselling. Philomena also holds a Masters in Counselling, having graduated from Open University Malaysia in 2024.

Souk Kuein has been working in financial institution for many years. While holding different positions in various capacities, interaction with people from diversified background, prompted Souk Kuein to begin taking interest in human behaviors and human responses to issues at hand. In both professional and personal circles, Souk Kuein realizes many times people faced issues be it major life event or seemingly mundane daily problems, the process to cope/resolve could be challenging and lonely at times. In most cases, a little help from a trusted party is just what the person needs in order to experience breakthrough and relief in timely manner. After retired from corporate professions, Souk Kuein decided to pursue her passion to be a people helper to inspire, encourage and journey along with people as they make desired changes in their lives.

Souk Kuein holds a Bachelor's in Economic (Business Administration) from the University of Malaya and a Master's in Pastoral Counselling from AOIC. She has also attained a Marriage Coaching Certificate through a program conducted and organized by FGA KL. Souk Kuein is fully open to working with people of all ethnicities and spiritual traditions, particularly interested in working with individuals, couples and group works.

Souk Kuein is married with one adult daughter, currently worshipping in a church around Petaling Jaya. She delights in funny movies, good books, and great coffee.

Through Jesus Christ, God works a way for all of us to be part of His eternal family (1 John 3:1a). Lo approaches all clients via the Family System. Family is core to all of us, either nuclear or cultural or societal, each of us is connected. Hence one impact others with our behaviours, belief system and core values.

Lo utilises tools and techniques like, but not limited to, play therapy, sand tray, psycho-dynamic analysis, cognitive behaviour’s solutions focus and automatic thought patterns, to look at the issues presented. Lo believes in the client’s strengthen and feel honoured to journey with the client in restoring relationships that are of significance to the client. For we are one body in Christ, and individually we belong to each other (Romans 12:5).

Lo holds a Master in Pastoral Counselling from Alpha Omega International College, Malaysia, and Diploma in Multigenerational Family Therapy from Accademia di Psicoterapia della Famiglia, Italy. Lo has studied under Mr Andrew Ng, a pioneer in Play Therapy in Malaysia; Dr Ting Liu, Ph.D., certified Emotionally Focused Therapy; Dr Robert Rhoton, President at the Trauma Institute International; completed Level 1 & 2 clinical training on Gottman Method Couple Therapy, and others.

Lay Hwa has been providing pastoral counselling and member care (missionary care) in Malaysia, Singapore and U.S. since 2014.

She holds a BSc and MBA from University of California, Santa Barbara and University of Wisconsin at Madison (USA) and has more than 20 years experience in the corporate world (Banking, Marketing & Promotion of U.S. products, Foreign government aid programs, etc. in Malaysia and Singapore). She was called into Missions in 2011 an obtained an MA in Global Studies (Missions) and an MA in Pastoral Counseling from Columbia International University (CIU), South Carolina, USA in 2014. She was subsequently trained in member care (missionary care) by Heartstream Resources (USA). She has worked as a Member Care facilitator for Pioneers in Asia (Singapore) for almost 4 years. She has been providing counselling in FGA Family Life since 2015. She also represents Heartstream Resources in Malaysia.

She specializes in providing counselling for missionaries, ministry workers and people that have relationship and transition problems.

Jean is a seasoned professional transitioning from a successful 30-year career in banking to pursue her lifelong passion for counselling. Despite facing opposition due to societal expectations, she embraced her calling, particularly focusing on couples and families from diverse backgrounds. With a strong commitment to community service, she volunteers with NGOs, offering emotional support and counselling.

Jean recently completed her Master's in Professional Counselling from Monash University. She also holds a certification in Satir Transformational Systemic Therapy and undergoing certification in Brainspotting Trauma Therapy. Jean practice Cognitive Behavioural Therapy and integrates various therapeutic approaches tailored to individual needs. Fluent in English, Mandarin, and Cantonese, she is dedicated to healing hearts and restoring lives. Her expertise spans marital, family, and relationship issues, as well as anxiety, trauma, depression, and career transitions. With a belief in lifelong learning and self-discovery, Jean is committed to empowering her clients to lead fulfilling lives aligned with their values.

Helen is passionate about creating a safe space that can hold the complexity of people's lives—a place of honesty, compassion, tears, joy, empowerment, and hope. As a counsellor, she loves to be a part of someone's journey through life, understanding the many seasons that shape our hearts and minds.

One of the first things she shares about herself is that she is a wife and a mother of two children, having moved from Norway to Malaysia two years ago. She loves working cross-culturally and is always eager to learn new things, have a good cup of coffee, or take a nature walk.

After working through her twenties as a social worker with refugees and drug addicts in Norway, she decided to move to Malaysia to partake in a church as well as become a counsellor. As a counsellor, she works from a cognitive behavioral therapy framework, including family systemic therapy and trauma sensitivity. Helen has about 15 years’ experience volunteering in church with children and youth, as well as pastoral care.

Helen is passionate about healing the heart, restoring lives, walking through the process of grieving, understanding oneself, and discovering strengths and dreams for the future. She looks forward to working together on whatever is on your heart, believing that step by step, you can move forward together, and with God, nothing is impossible.

Zhao Tong is a compassionate and dedicated therapist on her journey to becoming a licensed clinical psychologist. She is passionate about helping individuals and families navigate life’s challenges by creating a safe, empathetic space for healing and growth. Zhao Tong has a special interest in working with adults, children, adolescents, and families, focusing on emotional well-being, communication, and strengthening relationships.

Her approach blends professional expertise with genuine care, ensuring that each client feels heard, valued, and supported. Zhao Tong is also experienced in conducting psychological assessments and tailoring recommendations to meet the unique needs of each individual.

Beyond her clinical aspirations, she is deeply committed to mental health advocacy, organizing workshops and community programs to promote awareness and support. Guided by a heartfelt belief in the resilience of the human spirit, Zhao Tong strives to make a meaningful impact in the lives of those she works with.

Siew Ching completed her degree in Accounting. However, after a few years in the commercial sector, she found herself drawn towards working for not-for-profit organizations. She completed her Bachelor in Theology, Mission and Ministry and is recently completed her Master of Professional Counselling in Monash University. She was previously on staff at Elijah House Malaysia and has been serving as a lay counsellor there for the last ten years.

Siew Ching's passion lies in seeing the healing of hearts, relationships, and families. She believes that there is always hope, even in the darkest of situations. Through counselling, she hopes to be able to provide a listening ear to those who feel stuck, explore options together to help them see the light at the end of the tunnel. In her free time, she enjoys reading, taking long walks, and catching up with family and friends over coffee.

Lydia Barker is a compassionate and dedicated educator and counsellor, with a background that spans over six years of working closely with young people. Having spent three years teaching teenagers and continuing her volunteer work at a youth-centered NGO, Lydia has had the privilege of hearing and understanding diverse perspectives and challenges faced by individuals across different ages. This wide range of experiences has reinforced her belief in the importance of personal responsibility when it comes to creating positive change.

As an intern counselor at Monash University, Lydia is currently pursuing a Masters in Professional Counseling and is trained in Cognitive Behavioural Therapy (CBT), which serves as the cornerstone of her approach in therapy. She believes in the power of collaboration and values the deep connection formed through trust, honesty, and faith. Lydia’s ultimate goal is to create a respectful and empathetic therapeutic alliance, working together with clients to develop a personalized plan that fosters peace of mind and builds resilience for life.

Whether it’s the first time or the hundredth time seeing a counsellor, Lydia is ready to walk alongside each individual on their journey of growth and self-discovery, meeting them where they are and supporting them as they move forward. Lydia is fluent in both English and Mandarin Chinese, ensuring that clients from diverse backgrounds feel comfortable and understood.

Adeline is currently pursuing her Masters in Counselling at HELP University. She has a keen interest in areas such as grief and loss, relationship challenges, emotional well-being, personal growth, and spirituality. She values creating a safe, empathetic space where clients feel heard and understood.

Her counselling journey is shaped by a deep curiosity about people’s inner worlds and the stories that make them who they are. She believes that while struggles and pain are part of life, each individual has the capacity to find meaning, strength, and resilience through them.

Adeline hopes to walk alongside her clients in their journeys of growth and self-discovery, supporting them in exploring their emotions, relationships, and sense of purpose. Beyond her role as a trainee therapist, she also enjoys reading, writing, or spending time with family and friends, which helps her stay grounded and connected to life.

Jane’s path to counselling has been shaped by a wide range of professional experiences, including roles in digital marketing, HR, finance, translation, and tutoring. These diverse backgrounds have given her a deep appreciation of the challenges people face at different points in their personal and professional lives. She is a Bachelor of Communications undergraduate from UOW Malaysia KDU, and she is currently pursuing a Master's in Counselling at HELP University.

With fluency in multiple languages and exposure to various cultures, Jane recognises and values the unique stories each client brings. She believes that even in moments of difficulty, there are opportunities for meaning, growth, and renewed perspective.

In her practice, Jane primarily integrates Cognitive Behavioural Therapy (CBT) and Narrative Therapy. Her approach focuses on helping clients explore the connections between their thoughts, feelings, and behaviours, while also supporting them in reshaping the stories they tell about themselves and their lives. She is committed to creating a safe, collaborative, and supportive environment where clients feel heard and understood.

In her free time, Jane also enjoys creating music, crocheting, watching anime, and photography.

Ivy Lim is an intern counsellor with a Bachelor of Psychology (Hons) from HELP University and is currently completing a Master of Counselling.

Drawn to mental health by her own early experiences of intense, unnamed emotions, Ivy trained in psychology to better understand human behaviour and to help others find language and safety around their feelings.

She is passionate about reducing stigma and increasing awareness of mental health, especially in this culture where mental health issues is still being stigmatized.

Ivy’s areas of interest include depression, anxiety, interpersonal conflict, emotion regulation, and personal growth. She adopts a compassionate, client-centred approach and aims to create a safe, accepting environment where clients can explore difficult emotions, develop practical coping skills, and move toward healing and greater self-understanding.

Ivy believes that emotional pain is valid and worthy of care. She’s committed to walking alongside clients through both the hills and valleys of their lives.

Ching Ching is a trainee counsellor and she is currently pursuing her Masters in Counselling from the HELP University.

Ching Ching’s approach in therapy is based on Person-Centred Therapy and Emotion-Focused Therapy, which emphasise the importance of acknowledging, understanding and transforming emotional experiences. In her sessions, she will take time to explore your emotional experiences at a pace that feels comfortable for you. Together with her, you will make sense of your experiences and she will help you find the clarity you need to heal and move forward.

Life can sometimes feel overwhelming, pulling us in different directions. It’s easy to feel caught in a web of doubt, vulnerability and despair. Yet, she has always been awed with how resourceful and resilient we humans are when faced with challenges. Sometimes, all we need is a little support or compassion to draw strength. Other times, we just need a safe emotional resting place to regain inner stability. As your counsellor, she hopes to provide you with just that – a space where you feel safe to explore your deepest emotions, and experience healing and growth. She believes as we feel secure, seen and heard, we can approach life more confidently, hopeful and purposeful. We are here to journey with you.